Selling is more than adding sexual imagery to a product.
Selling involves humans and their irrational, logical, emotional, creative, messy, and sometimes f@#$ed up human mind. To be successful your store needs to have desirable, valuable products that are easy and simple to buy.
Then when the experience is delightful, customers might even come back.
My name is Tyné, and my human mind gets excited about helping improve small business’s user experience.
Why should you even care about user experience?
Where customer experience (CX) is any interaction with your company or brand, user experience (UX) is a smaller piece of that overall experience. UX is the human (end user’s) interaction with a specific product or technology, like a website.
And research has shown that great experiences make bank. Think about your own habits – Do you shop somewhere for a better experience, even though another place is cheaper?
Larger businesses have things like chief experience officers and entire departments devoted to experience.
What about your corner of the internet?
Every day I see small business owners and graphic/web designers missing key fundamentals in user experience.
Fundamentals that have stood the test of time (or at least internet-to-date).
Imagine how you would feel if
- sales were more consistent
- you had processes in place to understand how your customers actually think
- repeat and referral business was so high you don’t spend any money advertising
Would you be doing the happy dance?
I believe your business should have fantastically awesome user experiences. With 14+ years educating adults about the experience, I’m here to help.
I simplify the explanations so you understand the rationale but don’t get lost in the details.
Whether you’ve been working on your business for months or years, you get lost in the trees. I deliver back your view of the forest.
If you’re ready to take the steps needed a full tilt experience, let’s get going!
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